With a little help from Dell.com for instructions. And I have no IT background whatsoever. It took $11 and five minutes and I feel like I have a new laptop!
My left shift key died what seems like forever ago, and the 'N' key bit it about a month ago. Lately the 'A' key and another I can't remember right now were starting to go. I ordered a new keyboard from Ebay for $10.99 and free shipping. I was a little nervous about it but I went with a top-rated seller and crossed my fingers. The keyboard came in about a week ago and I've been nervous about trying.
Today I bit the bullet and memorized the instructions on Dell's website. I thought they were too short to worry about printing. I took out the battery and disconnected the power cord and went at it! The faceplate snapped off and the old keyboard was secured with two itty-bitty screws. Unfastening the ribbon cable was a little scary; I couldn't figure out the release so had to go look up the instructions again on another pc. But I figured it out and here I am, back up to my 70+ wpm due to all keys being in working order! Who knew it would only take $11 and a few minutes to fix something that's been a thorn in my side for months. Yay me!
Have a fab weekend.